Legal / Terms of Business - all classes of Insurance business

Terms of business Including Schedule of Fees and Charges

These terms of business set out the basis upon which Quote Devil Ltd (“the Company”) will provide Insurance and Financial Services to you. They also contain details of our regulatory and statutory obligations and the respective duties of both the company and you in relation to such services. This is an important document - please read carefully and if you have any questions please contact your Account Executive.

Insurers is the collective word we use throughout this document to include the following: Insurance Companies, Product Producers, Insurance Intermediaries, Underwriting Agencies and Insurance Undertakings with whom we hold an agency appointment. If there are any material changes to the information in this document you will be issued with a revised copy as soon as possible

Contact Details:

Quotedevil Ltd, 22/23 Pembroke Street Upper, Dublin 2. Telephone: 01-2541300

Email: thebigman@quotedevil.ie. Website: www.quotedevil.ie

Our Regulatory Status:

Quote Devil Ltd is regulated by the Central Bank of Ireland (reference no.C45461) as an Insurance Intermediary under the European Communities (Insurance Mediation) Regulations, 2005 (as amended). As a Credit Intermediary authorised by the Competition and Consumer Protection Commission, we can arrange premium finance for your personal or commercial insurance policies. Copies of our Authorisations are available on request; alternatively the Central Bank of Ireland holds registers of regulated firms which can be viewed on their website www.centralbank.ie.The register of Credit Intermediaries can be viewed on www.ccpc.ie

Statutory Codes:

The Company is subject to and complies with the Consumer Protection Code, the Minimum Competency Code and the Fitness and Probity Standards. These codes offer protection to consumers and can be found on the Central Bank of Ireland website www.centralbank.ie

Our Services:

General Insurance Services:Motor Insurance, Home Insurance, Travel Insurance, Pet Insurance, Gadget Insurance, Wedding Insurance and Motor Breakdown. Through our call centre we offer advice to clients with regards to their general insurance needs. The scope of our research extends beyond the appointments held, however, our product specific advice will be limited to the Insurers with whom we hold a written letter of appointment. A full list of our Insurers is available on request. We do not offer advice via our website.

Household insurance:For Household insurance we hold an appointment with Zurich Insurance Ltd.

Motor Insurance:For Motor insurance we conduct a fair analysis of the market, comparing a panel of 14 different insurers.

Travel Insurance:Our travel insurance policies are arranged and administered by AIG Europe Limited and A R Brassington Ltd

Pet Insurance, Gadget Insurance and Wedding Insurance:: Our Pet, Gadget and Wedding insurance policies are arranged and administered by Blue Insurance Ltd.

Health Insurance:For health insurance we hold an appointment with Aviva Health Insurance Ireland Ltd

Financial Services:We offer advice to our client from a selection of products available to us from the Insurers with whom we hold a written letter of appointment. The scope of our research extends beyond the appointments held, however, our product specific advice will be limited to the following Insurers: New Ireland, Zurich Life, Royal London and Aviva Life.

Credit Finance: if you require credit terms, we may be able to arrange premium finance on your behalf with Close Brother Premium Finance Ltd. As with any credit agreement terms and conditions will apply and your account executive will be happy to clarify any questions that you may have with regard to these. We strongly advise that you read all documentation relating to such agreements before entering into same.

Licensed Insurers:

The Company, only transact and recommend Insurers who are licensed by Central Bank of Ireland or European Insurers who are licensed under the EU directives on the freedom of services. We accept no responsibility for the financial standing or financial performance of any Insurer before or after inception and will not be responsible in any circumstances in the event that they are unable for whatever reason to meet their obligations to you.

Conflict of Interest

The Company will make a reasonable effort to avoid conflicts of interest and when they cannot be avoided we ensure that our clients are fairly treated. If any potential conflict of interest arises, we will advise you in advance of providing any service to you.

Complaints

The Company have a written complaints procedure for the effective handling of complaints. We will acknowledge receipt of your complaint in writing within 5 working days. A written update will be issued to you every 20 days by a nominated individual within our firm. A comprehensive response will be issued within 8 weeks of receipt of your initial complaint. In the event of failure to resolve your complaint you may raise the matter with the Financial Services Ombudsman Lo Call 1890 88 20 90 or enquiries@financialombudsman.ie. Pensions Ombudsman 01 647 1650 info@pensionsombudsman.ie. Our full complaints procedure is available on request. Any complaints regarding the service you have received from any member of staff should be addressed in writing to Graham Weir (Managing Director).

Disclosure of Information

Before you enter into a policy with us, you have a duty to disclose to us every material fact that you know, or a reasonable person in the circumstances could be expected to know, which is relevant to our decision whether to accept the risk of insurance and if so, on what terms. A material fact is any fact, any previous claims, medical or otherwise, which poses an increase in risk to the underwriter and likely to influence the assessment, acceptance or continuance of your insurance. If you are unsure of what a material fact is please discuss this with your Quote Devil advisor. Please note if you fail to disclose any material facts to the underwriter, this could invalidate your insurance cover, all/or part of the claim may not be paid.

Cooling-off Period

Our insurance services are defined as contracts at a distance (non face to face) under the European Communities (Distance Marketing of Consumer Financial Services) Regulations 2004.

You have the right to withdraw from your policy, within a specified period, without penalty. For General Insurance products, this period is 14 days from the inception date of your policy or the date you receive your policy documents, whichever is laterisation

To withdraw from a policy within the cooling-off period, you need to send us a request in writing inclusive of your policy number and for Motor Insurance, you must return (if received) your Certificate of Insurance and Insurance Disc

Should you exercise your right to withdraw, it will mean no policy was ever put in place and provided that you have not made a claim, we will refund you any premium paid in full. For Motor Insurance, if you have used the policy and should you exercise your right to withdraw, provided that you have not made a claim, the Underwriter will charge you for time on cover.

Please note that our set up/renewal fee is non-refundable if you choose to withdraw from the policy within the cooling off period.

Investor Compensation Company Ltd (ICCL)

This firm is a member of the Investor Compensation Scheme established under the Investor Compensation Act 1998. This legislation provides for the establishment of a compensation scheme and to the payment, in certain circumstances, of compensation to clients of firms covered by the Act. However, you should be aware that a right to compensation will only arise where money or investment instruments held by this firm on your behalf cannot be returned either for the time being or in the foreseeable future and where the client falls within the definition of eligible investor as contained in the Act. In the event that a right to compensation is established, the amount payable is the lesser of 90% of your loss which is recognised as being eligible for compensation or €20,000.

In addition to the compensation available under the "Investors Compensation Act, 1998", the Company is bonded through its membership of the IBA for €200,000 with an inner limit of €65,000 per client.

Remuneration Policy

The Company is remunerated by commission on life and non-life insurance by the insurers to whom orders are transmitted for new business, on renewal of existing business and/or based on the levels of business introduced. We may, in some circumstances, charge an arrangement fee, a risk management fee, a claim settlement fee or a combination of all three, these fees would be discussed and agreed in advance. Summary details of these payments will be included in the life insurance product information literature and documentation which you will receive before an application form for a product is completed, and extended details will also be included with your cooling-off letter. Non-life insurance rremuneration details are available on request.

As a credit intermediary we are usually remunerated by the premium/credit finance provider on arranging finance on your behalf. We may be in receipt of remuneration of up to 4.9% of the annual premium from the premium finance provider.

Schedule of Fees and Charges:

Fees Payable - Details of all fees will be shown on our invoices or renewal papers issued to you.

 FACILITY

 MOTOR

 HOME

 TRAVEL

 Setup

Up to 100% - Minimum €50.00*

 Nil

 Nil

 Renewal

Up to 100% - Minimum €50.00**

 €15.00

 Nil

 Cancellation

 €50.00

 €50.00

 €50.00

 Enforced Cancellation

 €50.00**

 €50.00

 €50.00

 Temporary  Substitution

 €15.00

 N/A

 N/A

 Permanent  Substitution

 €30.00

 N/A

 N/A

 Temporary additional  driver

 €15.00

 N/A

 N/A

 Permanent additional  driver

 €30.00

 N/A

 N/A

 Letter of Indemnity

 €Nil

 €Nil

 N/A

 Duplicate Documents

 €15.00

 €Nil

 Nil

 Policy suspension

 €35.00

 N/A

 N/A

 Home Insurance  Amendment

 N/A

 €35.00

 N/A

 Change of Address

 €15.00

 €15.00

 €15.00

 Reinstatement of  Finance

 €35.00

 €35.00

 €N/A

 Breakdown / Tool  Cover

Up to €150.00

 N/A

 N/A

 

* Once you have paid your premium to us or arranged finance for the premium through our finance partners our set up / renewal fee is non-refundable.

**We will enforce cancelation of a policy due to, but not limited to non-payment, non-disclosure, provision of incorrect information or where the required documentation is not provided to us within the required timeframe.

In respect of life assurance contracts the company is remunerated by commission which it may at its discretion rebate part thereof to the insured. It is a condition of all policies incepted that the discounted first years premium is paid in full and a completed direct debit form in respect of the second and subsequent years premium (excluding discount) is provided with the application. If the premium is to be paid monthly for the first year it is not possible to avail of the discount. The monthly and annual premium will be displayed by the site.

All quotation indications provided on line are subject to receipt of a satisfactory completed proposal form and acceptance by the insurer. A medical report may be required.

Handling Clients' Money

Quote Devil Ltd will accept payments in cash, cheques, electronic transfers, in respect to all classes of insurance in circumstances permitted under Section 25G of the Investment Intermediaries Act 1995. Quote Devil Ltd is not authorised to accept cash or negotiable instruments in any other circumstances. Interest payable on balances in our Client Premium Accounts will be held for the benefit of QuoteDevil Ltd.

As the QuoteDevil site links into the Blue Insurances website for completion of the transaction for certain insurances, and that premiums in those instances are collected by Blue from the clients for these specific products.

Conflict of Interest

Quote Devil Ltd will make a reasonable effort to avoid conflicts of interest and when they cannot be avoided we ensure that our clients are fairly treated. If any potential conflict of interest arises, we will advise you in advance of providing any service to you.

Default by a Client

Premiums are due to be paid on or before the renewal/inception/alteration date. Failure to pay in full will result in us advising the product producer and they may restrict or cancel cover. We expressly reserve the right to offset credits/claim payments against outstanding balances due and following non payment we retain the right to terminate the cover and secure refunds to discharge the account. No agency transfer may be affected until the account is cleared in full. We may take legal action to recover any monies due to us.

Cancelation of Car and Commercial Vehicle Policies

Car or commercial vehicle policies cannot be cancelled by us until we receive written instructions from the insured and we receive the certificate and windscreen disc for forwarding to the insurer.

Receipts

Quote Devil Ltd will issue a receipt for each non-negotiable or negotiable instrument or payment received. This is required pursuant to Section 30 of the "Investment Intermediaries Act, 1995". These are issued with your protection in mind and should be stored safely.

Complaints

Any complaints regarding the service you have received from any member of staff should be addressed in writing to Graham Weir (Managing Director). If satisfaction is not received thereafter regarding the complaint, you may refer your complaint to the Financial Services Ombudsman, contact details for whom will be provided on request.

Government Insurance Levies

With effect from the 1st of August 2009 all insurance premiums quoted on the Quote Devil website include the relevant Government Levy. On Mortgage Protection Insurance this is 1%. On Motor / Home Insurance Policies the increased levy is now 5%.

Data Protection

We collect your personal details in order to provide the highest standard of service to you. We take great care with the information provided; taking steps to keep it secure and to ensure it is used only for legitimate purposes. To fulfill these objectives we may share information with other affiliated professionals. The information and other data provided to our office may be used to advise you of products and services we may offer from time to time.

You have the right at any time to request a copy of any personal data within the meaning of the Data Protection Act 1988 (as amended or re-enacted from time to time) that our office holds about you and to have any inaccuracies in that information corrected.

Quotedevil